What is a Charge Flow?

Charge Flows can be used to send out a payment link to collect payment information. You have the option to easily send out an email that contains a payment link to your customer to collect the amount. 

You find below in the advanced sections more information about more advanced use cases. 

1- Create a Charge Flow

Navigate to Payment/Configuration/Charge Flows. 

Here you can create a standard Charge Flow with a simple click. The standard and proposed charge flow sends out an email and then in case the link is not used, several reminders after 5 days, 14 days and then again after 14 days. Of course you can simply adjust those settings. 

Send a Payment Link via wallee

Now that everything is set up, you can send your customers a payment link by email to charge them for their purchases. 

Navigate to Payment/Transactions to "Create a Transaction". 

Make sure "Charge Flow" is selected in the payment type of this transaction. Enter all the necessary details for this transaction and the product you have just sold to your customer especially their email address, so that you can send them the payment link in an email. 

The customer will receive an email where their payment details are being requested for their recent purchase. 

Simply get the link and add it to your Email

If you want to get simply the payment link to be sent via your application you can switch the delivery method from email to external application. This will simply provide you the payment link on the API. You can use this link to send it via Whats app, your own Emails Campaign etc. 

More can be found in the ChargeFlow documentation. 

3- Advanced Features

Below we are going to explain and reference some more advanced features if you want to use Charge Flows in a different way than simply send out an email.

Token / Recurring

Charge Flows are the base infrastructure to charge recurring business from external application. You can use them in case for recurring payments if you have a token. We will then take care to charge this token or you define in the charge flow what happens next if the token can not be charged. We can take care for you to send an email to the customer and ask for payment details. This is also a nice feature if your token needs to be upgraded in order to be compliant with PSD 2. 

On the API level all you need to do is to create a transaction using a token and then use the applyFlow Endpoint.

Adjust the Email Text

If you do not like our standard email text you can simply navigate to Resources > Settings > Email to adjust the Charge Flow Email text in the different languages.