No Report Files arriving when using PostFinance FDS

Issue:

Report Files are not arriving from PostFinance when using PostFinance's File Delivery Service (FDS), although it is correctly set up on Wallee and transactions have been made.

Possible Solution:

The Delivery Channel for Reports might be set to the wrong Channel on the side of PostFinance and might need to be changed by PostFinance. (It could be set to E-Com on their side).

PostFinance needs to be contacted for this, by giving them them the according participant number, and can change the feedback channel to FDS if needed.

Once Reports have been sent, they will be displayed on the "PostFinance ISR" on the merchants Wallee Account: