The payouts can be viewed, reconciled and exported as a list in two ways. Below is a detailed explanation of the types and general information.

Table of contents

• Variant 1: Balances
  • Path for displaying the balances
  • Explanation of the most important information on the screen
  • Details of the settled funds
  • Details on the individual amounts under charge
  • Withdrawal details
• Variant 2: Bank transactions
• Bank payout

Variant 1: Balances

The most important points in brief:

• Payouts are transferred to the deposited bank account every 7 days between Monday and Friday.
• The very first payout takes place when the first payments via Wallee/SnapSwap International S.A. have been accepted and processed.
  Precondition: The amount is above the minimum limit (this can vary and is mentioned in the portal).
  If the amount is below the minimum limit, the payout will not be transferred to the bank account until it is above the minimum limit. This can therefore take several days.

Path for displaying the balances

Under "Account", click on "Balances" under Finance, then click on the currency, e.g. "CHF", and the following screen will appear:

Explanation of the most important information on the screen

Details of the settled funds

Under "Summary" you can see how many payments (8 in this example) make up the "Total".

The fees are also listed separately. The fee is based on different combinations, i.e. depending on the payment method (e.g. credit/debit card). A list of the fees can be found under the following path: Account > Plan > Processing Fees:

The details of the payments are listed individually under "Transactions". Further details can be viewed by clicking on the blue text "Charge".

These amounts can be saved as a CSV file via Export. This contains all the information, such as the merchant ID and payment type.

In the list of transactions, you can scroll to the right to see more details:

The "Date" is the effective transaction date of the end customer, i.e. when the purchase was made from the customer's point of view.

The "Value Date" is the date on which we as the processor received the money from the acquirer and pay it out immediately. As the processing of these payouts to us as the processor takes different lengths of time, payouts can be delayed. At the moment the duration is as follows:

PostFinance/TWINT are paid out daily, Credit/Debit every 2-3 days.

Details on the individual amounts under charge

Here is a further list of details. Click on the blue text under Transactions to view further details of the purchase.

Withdrawal details

This amount has been transferred to the bank account. The total fee is also included in the details of the transfer to the bank account

Variant 2: Bank transactions

Path to display the data: under "Space", click on "Bank Transactions" under Settlement and the following screen will appear:

Upcoming: These amounts will be paid out soon. These are currently outstanding as we, as the processor, have not yet received the money from the acquirer. As soon as these have arrived, they are noted as "Settled" and are therefore released for payment.
As the processing of these payouts to us as the processor takes different lengths of time, payouts may be delayed. At the moment the duration is as follows:

PostFinance/TWINT are paid out daily, Credit/Debit every 2-3 days.

Export: With this export, all transactions can be exported at once as a CSV file. However, details such as merchant ID and payment type are missing. If this data should also be included in the file, the data can be downloaded from "Debits" and "Credits".

Bank payout

The payouts are noted on the bank account or on the bank account statement with the sender "SnapSwap".

The amount, fee and reference to the payout are noted in the booking text. This allows the data on the bank account to be compared with the data from the portal.